FAQ's

WHAT IS YOUR TURNAROUND TIME?

Printed Invitations ship within 36 hours of the proof approval.  

Digital Invitation Files are usually sent to you within 24 hours of proof approval. 

Matching Digital files require up to 36 hours for customization and proof approval. Matching files include thank you card, favor tags/stickers, water bottle wrappers, cupcake toppers, happy birthday banner, favor bags topper, 8x10 welcome sign, etc.

CAN YOU EMAIL ME A PROOF BEFORE I PURCHASE?

Because of the time involved with  personalizing your invitation, proofs are only sent once your order has been placed. Once your order is place, you will receive a proof within 24 hours.

HOW MANY EDITS DO YOU PROVIDE?

It usually this takes a couple of rounds of proofing to get it right. Please  proofread your text carefully when you send it. We do require that you provide us the exact wording you would like on your invitation and request that all information be sent at one time as adding text always changes the layout of the invitation and delays your order.

WHAT COLOR PAPER SHOULD I PRINT ON?

All of our designs are designed to be printed on white card stock. 

WHAT SIZE ENVELOPES WILL I NEED?

Invitations sizes on our designs may vary. However your high resolution file will come with instructions and indicate which size envelope you will need.

DO YOU OFFER MATCHING ITEMS?

Yes, all of our invitation designs have coordinating thank you cards, party favor tags, cupcake toppers, birthday banners, etc... If you do not see it listed, please just ask.  We can design it for you.

DO YOU CUSTOM DESIGN INVITATIONS?

Yes, at this time we are available to design a custom invitation theme.  Just email us your idea and we'll go from there.

CAN I PRINT FROM MY COMPUTER?

Yes.  You will need the Adobe Reader software to view the file and print the file. If you do not have the software, you may download it for free HERE.

 

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